More and more of our customers are using Macs on Windows networks.

One thing that can easily trip things up though is file and folder naming. Macs are far more tolerant of strange characters in names than Windows is and will happily accept forward- and back-slashes, asterisks, and all manner of characters that can make Windows very upset.

I’ve just been speaking to a customer who created a new folder on their Windows server, from a Mac, that contained a forward slash. Windows, surprisingly, tolerated this very well (even though it won’t, of itself, let you use that character when creating a folder).

The effect that concerned us though was that GoldMine refused to attach any files from that folder to an email.

The folder was renamed following Windows conventions and then all was well.